General Terms and Conditions

1. General Provisions

These delivery terms regulate the commercial business relationship between YLI SIKMAGNESEK KFT (hereinafter: Supplier) and its partners (hereinafter: Customer), provided no separate agreement or contract is in force.

The Supplier only establishes relationships with registered customers. During registration, permission is requested to store the following data:

• Customer name * required
• Customer address * required
• Customer tax number
• Customer delivery address
• Finance contact name, email, phone number * required for legal entities
• Order contact name, email, phone number * multiple entries allowed
• Recipient name, phone number, photo ID number * multiple entries allowed

The Supplier reserves the right to reject any order if registration is denied.

2. Prices and Offers

2.1 Prices shown in printed or electronic price lists or on the website are exclusive of VAT and other taxes (e.g. excise duty), and do not include delivery, installation, configuration, or handling fees. The Supplier reserves the right to modify published prices. These prices are indicative and do not constitute a binding offer.

2.2 The Supplier only considers written quotations or contract prices binding within their validity period. The Supplier reserves the right to unilaterally modify quoted prices if changing market conditions (especially exchange rates or raw material costs) make fulfillment disadvantageous.

3. Orders

3.1 The Supplier accepts orders received by email or in person at the Supplier's premises.

3.2 The Supplier reserves the right to reject orders or change payment conditions if there are concerns about the Customer's payment ability or willingness. In such cases, no prior agreement (e.g. contract, offer) remains valid.

3.3 The Supplier confirms orders in writing with an expected delivery date via email. The Supplier does not verify receipt or acknowledgment of confirmation.

3.4 Confirmed delivery dates may change based on supplier fulfillment. The Supplier strives to deliver on time but does not accept liability or penalties for delays. Early or partial deliveries are possible.

3.5 Orders and offers are considered linked only if the Customer references the offer number when ordering.

3.6 The delivery method and costs are detailed in the order confirmation or contract. Delivery fees are always charged to the Customer, based on weight. Orders over HUF 100,000 + VAT are delivered free of charge.

3.7 If the Customer requests certification before ordering, the Supplier confirms in writing. Post-order certificate requests are limited to standard declarations (e.g. performance statement, fire protection) and cannot include specific requirements.

4. Order Fulfillment

4.1 The Supplier reserves the right to fulfill large orders in multiple shipments and invoices.

4.2 The Supplier delivers the goods at their premises. For delivery, the default address is the Customer’s registered address unless otherwise specified. Inspection and risk transfer occur upon handover. The Customer is responsible for proper transportation and storage afterward.

4.3 The Supplier may determine the delivery method. Upon receipt, the Customer must inspect goods within 3 days and report any quality or quantity issues with documentation. After this period, no claim can be made.

If a defect is discovered upon receipt, the Customer must prepare a report and send it to the Supplier within 3 days, detailing the claim.

The report must include:

• Date of inspection
• Name of inspector
• Noted defect or issue
• Delivery note or invoice number and date
• Waybill number
• Claim by the Customer against the Supplier

4.4 The Supplier is not liable for any consequential or special damages arising from product use.

4.5 If the Customer refuses delivery without justification, they must reimburse all Supplier losses and costs. The Supplier is not liable for delays due to force majeure (e.g. strikes, government actions).

4.6 For deliveries abroad, all shipping costs are determined individually based on a prior quotation. Domestic delivery costs may vary depending on the weight and size of the packages. For oversized or overweight items, the delivery fee is also calculated individually.

5. Quality Assurance, Warranty

5.1 The Supplier strives to provide accurate product information. Liability is limited to information provided in written quotations, order confirmations, or official manufacturer data.

5.2 Unless otherwise stated, Hungarian legal warranty and guarantee regulations apply (Civil Code).

The Supplier guarantees compliance with declared specifications. Special requirements require written agreement.

6. Invoicing, Payment, Delays

6.1 Invoices are issued per delivery unless otherwise agreed. In the absence of agreement, advance payment is required. Delivery occurs after full payment.

6.2 The invoice date corresponds to the handover or dispatch date.

6.3 Default payment term is 8 days for wire transfers. Late payments incur default interest per Hungarian Civil Code §6:155 (1).

The Supplier may issue separate invoices for default interest and collection fees per §6:155 (2), payable within 8 days.

In case of non-payment, the Supplier may pursue legal action or suspend further orders.

6.4 Ownership of goods remains with the Supplier until full payment. In case of default, the Customer must allow return of goods and cover all related costs.

7. Notifications

All notices must be in writing (letter or email).

Considered delivered as follows:

• Registered mail or personal delivery: upon receipt
• Standard mail: on the 5th day after posting
• Email with confirmation: upon confirmation

Emails without confirmation are not legally valid.

8. Dispute Resolution

Both parties aim to resolve disputes amicably. If unsuccessful, Hungarian courts and law (including Civil Procedure) apply.

9. Application of Terms

These General Terms apply to all business relationships unless a written agreement states otherwise.

If no separate contract exists, orders placed via official forms are subject to these terms.

10. Data Protection

The Supplier's Data Protection Notice is part of these Terms and available to all registered Customers.

11. Final Provisions

11.1 All confidential information exchanged in the contract must be treated as trade secrets. The Customer must protect this information from unauthorized disclosure.

11.2 Matters not covered herein are subject to the Hungarian Civil Code.

11.3 The Supplier reserves the right to modify these Terms. The current version is available at www.yli.hu.

Effective date of this document: 09 May 2018.